Knowledge Management

What is Knowledge Management?

Engineering business constitutes a segment, where knowledge is considered as an important development asset. This sector is facing various challenges ranging from short time project delivering, cost reduction to environmental issues. Knowledge Industry management, aims at improving the ability of firms to execute business, manufacturing and logistic functions in a more effective way. Furthermore, managers are increasingly being called upon to help manage the knowledge in their organization, beyond conventional information processing. This course explains how organizations, groups, and individuals handle their knowledge (KW) in all forms, in order to improve organizational performance.

This course will present techniques and the latest technologies to organize, categorize, search and capitalize the corporate knowledge.

New Knowledge management systems called social software will be as well presented. Those tools are ranging from Web-blog, WEB2.0, Wiki, groupware, topic maps, digital game to sophisticated knowledge server. Socio-technical impacts of new social software will as well be discussed. The underlying objective is to enable the learning behaviour in organization.