Quality Management

Interested in studying for a masters' degree whilst working? Or would you like to participate in a single course for Professional Development?

What is Quality Management?

Quality is compliance with Requirements, requirements is expressions of needs. Hence, as Quality is compliance with needs, quality is not a separate profession but rather the fabric in any operation (business, service). The course covers the Quality Culture, the “Triple A” that explain thinking and methods for Assessment of risks, Amendment of non-conformance and knowledge management and finally Avoidance one do right now to avoid quality escapes. The course will also focus on prevention and building trust versus appraisals. Also Quality Management of new technologies like robots, big data and 3D printing will be discussed.

The course is developed in cooperation with the leading industries in Kongsberg through a Quality Network.

Why study Quality Management?

Without focus on, and understanding of Quality, you are lost.

From one of the members of the Quality network: 
“Quality is one of the most important fields within the oil and gas industry and it is a critical factor that can determine success or failure.  Furthermore, quality is demanding field which needs to adapt to the ever-changing environment. As a response to the changing requirements USN has, in collaboration with the industry in Kongsberg, developed a one-of-a-kind Quality program that will meet the future requirements of Quality management.  I, as an USN System Engineering Alumni, can say that this program will fill the gap between the current SE syllabuses in terms of Quality management.“

Who should I take this course?

All potential managers should take this course, even if managing only implies managing yourselves. Systems Engineers will, based on the nature of the profession, have a very good basis for developing the understanding of modern Quality Management. This course will take you the “extra mile” enabling you to utilize new and profound knowledge – all to assure quality in what you are part of delivering.